FlyerTalk Forums - View Single Post - TUMI - original lifetime warranty. Has anybody the old text?
Old Mar 29, 2013 | 8:55 pm
  #6  
puckstopper1
10 Years on Site
 
Join Date: Dec 2010
Location: Houston, TX
Posts: 16
Having been in the medical device industry, every time I see lifetime warranty, I always ask the question..."Is the "lifetime" warranty for the lifetime of the owner or for the pre-determined useable lifetime of the product." I've encountered many instances where patients were extremely upset upon learning their "lifetime" warranty is only 5 years, due to the fact that "lifetime" does not mean lifetime of the owner; rather it represents the pre-determined useable lifetime of the product or good.
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