FlyerTalk Forums - View Single Post - Power outage: how long to make a guest wait before walking them?
Old Mar 29, 2013 | 6:02 pm
  #2  
darben
 
Join Date: Oct 2007
Programs: AGR, PC, HH no status as I stopped paying for travel
Posts: 1,454
How patient are you?

Me I would have been trying to find accommodation with power immediately since the hotel could not give me a time.

As far as walk if the outage was out of their control and not reasonably predictable (scheduled power outage) then I do not think anything is owed.
However, If they knew beforehand because it was a scheduled thing then they owe you the difference in price and an apology for not informing you ahead of time so you could make alternate arrangement
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