Originally Posted by
DiverDave
Assuming your speculations above are correct, what would be the explanation for the agent being unhelpful and the skyclub agent saying that non-revs have priority over a customer on an expensive fare? (I guess you would be in favor of the latter, eh?
)
David
I'm sure the OP's lovely demeanor could not possibly have related to the level of service she did (or didn't) receive.
Originally Posted by
MSPeconomist
When I entered the SC, I remarked about my experience to the dragon when she asked something like how my trip was so far. The
dragon then told me that nonrevs have priority. Huh?
I then asked a SC agent upstairs at the rebooking desk. He told me that the statement about nonrevs having priority was wrong, even if they were returning from overseas.
One agent said they NRSApriority. The other said they did not. I would tend to believe agent #2
Agent #1's response could also have been a misunderstanding... though the
DRAGON might have been responding again based on the interaction with the OP. Maybe the
DRAGON wanted the OP to visit the upstairs agents so that they could do their primary job of checking guests into the club?