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Old Mar 26, 2013 | 5:09 pm
  #18  
jordyn
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Originally Posted by Kagehitokiri
site - from FS docs >

"Advantage Pricing and IDeaS Revenue Management system" rolled out dec 2011 > apr 30 2012

"Competitors will comment - our objective is to win share not satisfy the competition"
Missing from this seems to be any discussion of what the customer might think. As far as I can tell, most customers see more opaque and less predictable pricing (and more surprises when, e.g., modifying reservations) as being fairly unfriendly changes. Seems like there's a high risk for short term optimizations having a high long term cost.
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