Hi everyone,
I've been searching the HH T&Cs and some posts here about the nuances of getting the points for group stays. I have just had a 6 room stay in the States and am currently arguing with HH about the point allocation. Essentially the hotel appear to have given me Event Planner status which means that for a $5200 spend I am being allocated 4452 points i.e. 1 x $ spend less taxes
This wouldn't be such a kick in the teeth except that I have had multiple room stays at previous hotels where all of the points for the total stay, and incidentals, have been allocated to my account at 10 x $ spend. I am paying the bill as these extra rooms are for my guests so I don't see what the problem with allocating the spend is to my account.
Anyway, as ever I'm sure this will be a long drawn out battle with HH but in the meantime does anyone know how you should go about making a booking for more than 2 rooms where all the charges are billed to one master account and then the points for the full spend allocated to my HH account?
Any guidance would be appreciated
Cummino