The last time I was at LAX the car rental shuttle driver pulled up, door closed, got out of seat, down the two steps, opened the door with the emergency release, and had their hands on the baggage before you could realise what was going on. On to next terminal and repeat. By the time we were past the final terminal, United, we had been overtaken by just about every other company's shuttles. What a pain - and all to drive up the tip dish, no doubt.

Yes, I've brought this bag 5,000 miles today through all sorts of transport and facilities. Why do you feel I can't manage the three steps from bus door to rack ?