Originally Posted by
bergo
Interesting. Thanks for the advice. I've been doing more searching on united.com and was able to get the system to give me that routing, but the date was in 2014, which leads me to my next question: When booking awards, I generally always look for each leg individually to see availability, and then try to book the whole ticket, but on united.com I see a lot of award availability for all the individual legs as 1-ways, but when I try to book the multidestination award, most of those flights don't show up. Is this normal on united.com for award tickets to disappear for multidestination tickets? Should I be able to book a multi dest ticket if I can find all the individual legs separately?
Absolutely normal for the website to present horrible/incomplete options when booking as multi-destination, and you'd be lucky if if would even let you complete the booking. The common suggestion is to book something close to what you want and then call within 24 hours to make free changes to what you need. I usually call and and explain how horribly complex my itinerary is and that no matter what I did, the website wouldn't allow it. At that point, reasonable agents will understand (they know how bad the website is) and will waive the phone booking fee. Just be sure to have your research done and have every leg with flight number, date, time, class, etc directly in front of you so you can spoon feed it to the agent (i.e. make them do as little work as possible to make them happy
)