Nah sorry Jerry, but the OP states:
"Th Amex transfer is an issue as she currently has a negative points balance due to a refund, so although she has been using her card (although sparingly)
the points do not make it to the BAEC due to the negative balance. But that negative balance is near to 0 now and I can top up my oyster and make it positive tomorrow. Any idea if Amex consider making
a one-off special transfer rather than the usual monthly transfer?"
He's talking about a BA card, as there is a regular monthly sweep of points. It's all in the detail!