I signed up through FrequentMiler's free lifetime Premier membership. In case anyone else is doing this also, I could not get my Ink Bold and Sapphire cards to load. I emailed them and got this quick response back:

From: Keith
Subject: Chase ink bold and sapphire preferred not connecting

Hello Toni,

The problem is on our end. We’ve been having trouble with the Chase accounts for a while now. I would suggest manually tracking your Chase card until we have a fix. I will alert you when it’s back up and running automatically.

Sorry for the troubles.

Thanks,
Keith