What you write makes sense, but I have a Feb 26 email responding to my complaint of lack of printability that says I should receive a physical card within 14 days. Has not yet arrived.

However, the lack of a physical card was not my original complaint. The issue is that the web site purportedly provides the ability to print a paper version, but on all of my computers and my iPhone, all I get are images that are unreadable due to color or impractical due to size, as described in the OP.