Originally Posted by
galapas
Well I tried calling back again and once again no joy. But I had to book my ticket by today for other reasons, so instead of going VFA to ZRH I'm going to VIE, treating it as a stopover and then returning from VIE. Not as nice as ZRH first but they're so close I can make due.
Another interesting tidbit, the flight out was going through YZZ (Toronto) on Air Canada. Apparently that is treated as a domestic carrier or something and the layover couldn't be more than 4 hours. So what was originally a 6 hour layover there was too long, but we worked it out.
Thanks for all the help y'all.
Now it's ticketed and within the 24hr window you can call back and try and make the change (which will be free), often agents are more willing to add stops/openjaws on existing tickets.
For you to quote at the agent from the
Award Rules:
Two open jaws are permitted per roundtrip award. For example, you can fly from Newark to London and return from Paris to Washington Dulles.
A stopover is permitted on roundtrip award travel only. One stopover is permitted, unless otherwise noted. Additional mileage may be required for Saver Awards within the mainland U.S., Alaska and Canada.