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Thread: AC pushes domestic check-in & baggage drop deadline to 45 min. from 30 min.
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Old Mar 23, 2013 | 6:27 am
  #10  
Tangoer
 
Join Date: Dec 2006
Location: Closer to YTZ
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Originally Posted by KenHamer
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I'm amazed at how many people still don't understand how much Air Canada despises their customers.

In any case, the reason should be obvious - they want to deflect at least some of blame for their atrocious on time performance to passengers.

As a side benefit they'll also be able to sell more tickets to people who miss their flight.
Actually, these guys slipped form high 80s - down to 60s - worst of the bunch. Is AC worse?

The koolaid is being watered down:

http://www.westjet.com/guest/en/busi...formance.shtml

Percentage of on-time arrivals 66.1% 62.4%

WESTJET
58.3%

U.S. AVERAGE
81.0%
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