Originally Posted by
QT31415
Saigon, thanks for your help, but it didn't work for me. Unsure why the agents couldn't check us in over the phone either. Is there an Elite line, or does Elite just go with the regular coach lines at the counter? We are leaving from SEA, SFO, and LAX, my kids are traveling alone and they're the ones I'm mostly worried about.
Interesting. I tried it again after sending my message and it worked just fine. The agent I spoke to also said she could access my reservation this way.
With the change in systems, confirmation numbers were changed. This seemed to be part of the problem. But when I tried it as I described, it worked just fine.
I don't know if there is an Elite line or not? I'm Gold, so perhaps that got me in the shorter line (probably 40-45 fewer people in this line) or perhaps I was lucky? (although I have been sent to the short line the last 2 times I've flown). This is after you stand in the long line just to have your ticket/passport checked. Maybe 20-25minutes in the long line. Not too bad. The line seemed shorter at the South checkpoint.