Originally Posted by
wlau
Let the drama continue... I had to go to Orlando for a biz trip. Due to flight schedule, I decided to stay at Hyatt Orlando Airport on the arriving night and the night before departure.
Same room rate and same tax - basically the two invoices look identical.
Point postings are short, of course, for both nights and shorted by different amounts. What gives?!
IME I've seen points shorted by the amount of the "free" breakfast. In other words, they charge your room for breakfast and/or internet, then remove the charges because you're Diamond ... but when they removed the charges they also removed the corresponding amount of points.