FlyerTalk Forums - View Single Post - EVA air check in problem?
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Old Mar 22, 2013 | 5:28 pm
  #3  
SaigonCyclo
 
Join Date: Nov 2006
Posts: 1,048
Originally Posted by QT31415
Is anyone else having problems checking into EVA today? I keep getting a "unable to check in, booking number and record number do not match" I've tried with my e-ticket number, my EVA air confirmation, my booking reference number. Called EVA and they said they recently had a system upgrade, and not to worry about it.

Out of our 6 reservations, not one will check in. I'm wondering if many people are having this problem and if I will need to anticipate crowds at the counter tonight.
Here's what you need to do. Do not sign into your account. Hold your cursor over "Book and Manage your Trip". Then select online check-in. You enter your confirmation # and your name and your off to the races.

Not sure where you are flying from, butl ines were very long at LAX last night.
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