FlyerTalk Forums - View Single Post - TSA SPOT program: TSA agents observing behavior and collecting passenger data.
Old Mar 20, 2013 | 11:28 am
  #258  
petaluma1
 
Join Date: Aug 2012
Posts: 3,526
Originally Posted by sandiegofun
I was in a long line and asked about why they didn't open another screening line. A tight international connection was causing me trouble after the slow processing through security.

After about 35 hours of travel I was rather irritated at the slow process. I finally made it through MMW, and I was grabbed for an enhanced screening.

This enhanced screening took another 15-20 minutes, including slowly removing everything from carry-ons (nothing alarmed either through X-ray or MMW), and what was very clear is that they were delaying to cause me to miss the flight.

When I complained about the nature of this stupidity, the 'manager' along with two 3-stripers told me we were selected due to behavioral profiling.

I of course missed the flight, as they intended. The thing that surprised me was the claim back to SPOT. In any case, it was the worst show of the TSA I have ever encountered, especially the retaliatory nature of the entire interaction.
"behavioral profiling" = you complained and dared to call procedures stupid.
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