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Thread: When did AS's MEX flight become a red-eye?
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Old Mar 19, 2013 | 5:23 pm
  #4  
Misprision
 
Join Date: Jan 2013
Programs: AS MVPG; HHonors Gold; SPG Gold
Posts: 9
Originally Posted by formeraa
That is atrocious service and very poor planning. I hope that you contacted AS Customer Service about your experience. I would also send a separate note to Customer Service about the timing of the flights (no daytime option).
I sent an email yesterday to Customer Service. What was even more atrocious is that I got shorted EQMs as they show my true routing LAX to GDL, not LAX to MEX, which is about two hundred miles shorter. I know this is automatic since that is what I flew, but you'd think it would have been flagged to give me at least the equivalent of LAX-MEX.

I asked for the 500 mile minimum EQMs for the Aero Mexico flight from GDL to MEX. I felt if I didn't I'd just get "regular" miles not any of the EQMs I was shorted.

Sorry to david4455 for hijacking the thread. Getting to/from MEX sucks right now
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