FlyerTalk Forums - View Single Post - Help with special travel need: unaccompanied, illiterate senior citizen

Mar 19, 2013 | 9:53 am

#5

jrsmooth

Join Date: Dec 2005

Posts: 58

Quote:

Originally Posted by MatthewLAX

And just be prepared for some frustration. The IAD FAs who serve that route tend to be the type that think if they yell a little louder, the person will understand.

Honestly, I would have a translation card handy naming what kind of drink your MIL wants.

Thanks for the advice; we will prepare a few cards for her so that she can show to the FAs while onboard. Looks like we will be call UAL to order wheelchair service for her, so that she is taken care of from after checking-in to her seat. Now, can I request a gate pass for me (so that I can escort her to the gate) in additional to the wheelchair service?

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