Originally Posted by
iahphx
Yeah, if you read above, I've had the same problems -- and my airfare purchases have been even more "routine." Not sure what to do about it; I've tried to talk to them about relaxing their fraud alerts. Just double-check that your purchases actually go through and you have your tickets.
you have to ask them to make sure that your fraud "matrix" is set to most permissive, but even that is not a guarantee.
I really like this card, not as much since devaluation but their processes make it even harder to use, then again calling chase using skype always gets routed to fraud dept anyways regardless of number used.
I searched but still did not get the promo offer, what email did you receive it from?