Originally Posted by
Flying Buccaneer
To make matters even more interesting, the clerk told us that a two-night stay was not eligible for "Make a Green Choice," because we didn't get housekeeping on the day of departure anyway.
Have you reported this to Customer Care? They can assist you in reaching out to the hotel to correct them.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd