FlyerTalk Forums - View Single Post - Mandatory E+ Purchase?
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Old Mar 19, 2013 | 12:18 am
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Fanjet
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United cannot force a ticketed passenger on a flight to purchase an E+ seat in order to fly. HOWEVER, they can hold back assigning seats to passengers up until all seat-assigned passengers have boarded. Unfortunately, not every passenger is flyer-savvy. And may think that THEY DO have to buy an E+ seat to get on board the aircraft. GAs need to be more clear and less deceptive when conveying this policy to passengers.
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