Originally Posted by
brunos
The compensation that you are entitled to if your flight arrived in BKK with a delay or more than 4 hours is EUR600. It applies to non-EU airline for flights departing from EU but not arriving into EU. That is except if there are extraordinary circumstances(strike by ATC or employees, unusual weather,...). the EU is working on a clearer definition of extraordinary circumstances.
I guess I miss read your post - yes I was expecting 600 euro each and that was NOT what I got, instead it was 300 euro each. Per this site:
http://europa.eu/youreurope/citizens...r/index_en.htm
600 was the correct number. I was in contact with another flyer talker who tried to receive compensation from TG and consistently got the run around so I accepted the 300 euro as-is, rather than push for the full amount (double what I received.)