I really like Virgin America - I've switched from UA (well at least as much as I can due to Virgin's limited routemap).

However, I also had a similar recent experience on Virgin First on a flight from LAX to JFK.

The flight attendant doled out meals and drinks - but did them as quickly as possible - without asking about drink refills. When asking him for refills I sensed a bit of attitude about it. Then once the meal was delivered, he was gone.

There was no snack or drink service prior to landing. I had to really try to catch his attention to get a water.

I also feel hesitant in ringing the call button - I know it's something I should get over, but I guess I'm just used to UA flight attendants attitude towards using these.

Again, I've had great VX first experiences before but was really taken aback from this flight attendant. Felt more UA than VX - and these are paid upgrades...