FlyerTalk Forums - View Single Post - UGH! Hertz decided to significantly increase my rate after I left the lot!

Mar 16, 2013 | 8:15 pm

#8

Dave Noble

A FlyerTalk Posting Legend

Join Date: Jan 2002

Posts: 46,110

Quote:

Originally Posted by luckee37

- Are upgrades really only good on cars booked A-F? I've searched the PC material and this forum and not seen or heard anything about this.

They are indeed

From https://www.hertz.com/rentacar/ememb...esidentsCircle

Quote:

Originally Posted by hertz.com

A guaranteed one-car-class upgrade at participating Gold Plus Rewards locations. Valid on vehicle groups: Economy, Compact Manual, Compact Auto and Intermediate (i.e. Economy to Compact

Quote:

Originally Posted by luckee37

- Do I have any recourse at all? They are apparently deadset on charging me the higher rate, so I'm wondering if I should appeal it with my credit card company since I drove off the lot with a contract for a different rate.

Did you end up getting the rate which your original booking had or not?

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