I'm new to KVS and signed up for Diamond level. Right now I'm exploring the various functions.

As a test, I'm trying to check "Other Award Availability" which is supposed to include AS, but the only non-alliance carriers that show up are EY and VS. I cannot find AS anywhere, nor can I seem to find info in the FAQ explaining how to access award information for AS.

I can see A and W seats when I am using the Availability tab, but AS doesn't show up under the Awards/Upgrades tab. And I'm not sure how to access award seat availability for partner carriers.

Is this because I'm using temporary credentials? Or because I'm doing something wrong? Please point me in the correct direction.