Originally Posted by
hhoope01
Personally, more and detailed information is always welcomed.
Even though the thread is 2 years old, I agree that more detailed information is always welcome. Some of us might know the information already, but others won't & it will educate them.
Originally Posted by
socrates
yes...and it's sad because it does reflect upon the associate who provided the form and can create an HR issue for that associate (in the past I've informed the guest I'd give them a few days to fax me the form and I'd rebate the rate down to the appropriate rate...some times I'd receive the fax...others I wouldn't)
If the person checking in has the proper form there is no need to get angry, so I can't see why it would reflect on an associate
If the person checking in doesn't have the form/figured he'd use a friend's name & then does the DYKWIA thing I can see how it would be embarrassing for the associate if they ever learned of it.
The other thing that people need to know is that the
FAMILY & FRIENDS RATE NO LONGER EARNS POINTS OR NIGHT CREDIT as of April 1st, 2012. So unless the rate is really, really, really cheap (not always the case, especially overseas), one needs to consider if the rate is enough to offset the no points/nights credit.
Cheers.