Several months ago I was able to register an American Express gift card over the phone (a painful process, giving lots of information to someone with limited English fluency in a very distant nation). This evening I tried to register another Amex gift card (purchased locally), and the process completely failed.

Back when I was successful at registering the card, the secret was to press zero on the phone at every prompt. This evening that process finally got me to a recording asking for my "agent code." Dead end!

Of course, with the card un-registered, you can't buy anything online or purchase gasoline at the pump.

Does anyone here have a way to attach a name, address and ZIP to Amex GCs? Or, do you just use them for local in-store shopping?