Which property : KUL, BKK, Phuket, Hanoi, Maldives, Bali, Bandung, Pattaya, Cairo, Dubai, Sharm El Sheikh (100% success in getting upgrades to Exec Floor)
Room-type booked : Standard
Paid or Award? : Paid
Upgrade - yes or no? Yes, All.
How and When (i.e., in advance, when checking-in at the hotel, etc.)? Mostly I will email hotel to ask about transportation and will tell them my preferences. 70% of upgrades I got after they reply my email.