Originally Posted by
Stephen Kirk
Hi - I am head of household with 2 family members. It doesn't work for me.
However I just contacted Amex sending a secure online message and got a very encouraging response. They said they would take it up with BA.
If you are having problems with redeeming yur companion ticket please message Amex. between we can sort this.
Good Luck!!
Great ides. I've messaged them. Hopefully they will get BA to sort this. It's challenging enough trying to redeem without added obstacles.
Hopefully others will do so as well.