Originally Posted by
MSPeconomist
I would bet that as a DM, you'll get a bigger apology in a few days that the presumably paper service recovery kit they were distributing on the flight (I assume). Were you in BE?
Surprisingly they didn't give us paper kits (at least not in Y.. wish I was on the lie flats in J, though half empty EC is not too bad), the credit just appeared electronically. I wonder what happened to those who didn't have an SM number.