A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,619
I would bet that as a DM, you'll get a bigger apology in a few days that the presumably paper service recovery kit they were distributing on the flight (I assume). Were you in BE?