Originally Posted by ariyo15

1) US' site randomly dropped one OZ segment off of my online reservation and one SQ flight on my wife's, despite all seats still being confirmed/valid (according to the operating carriers - I had called them once I noticed the discrepancy)
2) US agent called me a few days later informing me of a schedule change. I said I noticed some weird stuff on my online itinerary, but said I had spoken to OZ and SQ and they said (a) there were no time changes and (b) that my seats were still good. Seems the message didn't get through, as (i noticed two days later) the agent changed my reservation after I specifically asked her not to. What was the change? See numbers 3 and 4!
3) Being downgraded from Asiana to United
4) Being downgraded from First to Business