I'm sure this has been discussed, but haven't had a chance to read all the postings. I booked saver award economy seats to Hawaii for 4 family members, without myself being on the reservation. I was planning to buy myself a ticket later on rather than using points. As a Global Services member, I thought I could then apply my RPUs and GPUs to the award tickets, but was told that I would actually have to be on the reservation with them to make that happen. Also the agent stated that I could not have a revenue ticket mixed with award booking on the same reservation. Can anyone with Global Service experience confirm this? I just ended up booking my family in saver-class business for an additional 20k points each (since it was available). However, I would have liked to have used my RPU/GPU rather than burning miles.