FlyerTalk Forums - View Single Post - 2012 Diamond suite upgrade failure thread
Old Mar 10, 2013, 4:37 am
  #592  
Matt_eng
 
Join Date: Jan 2009
Location: Teesside
Programs: BA Exec, ANA, HHonours Diamond
Posts: 118
Last few stays...

March 05 Amsterdam Double tree - centraal station - no upgrade of any kind. room booked was the room received (terrace queen room) - no welcome amentities. Mini bar had two beers , coke can, orange drink, crisps refreshed daily. oh but have allowed a late checkout to 3:30 as requested...

Basingstoke - Upgraded to a queen deluxe - booked a normal queen. Two drinks vouchers (only they could only be used for draught lager and house wine) but better than nothing.

Reading - Upgraded from queen to queen deluxe - half bottle of wine in the room.

I think all have suites... most disappointing was Amsterdam - who even acknowledged diamond. To be balanced the hotel does appear to have a high occupency this weekend.


In contrast...

WA Edinburgh at the end of the month has (after email stating a quite room) i was offered a junior suite or a hihh room. This is a one catergory room upgrade - still better than nothing.

overall a disappointing start to the year for a diamond....
Matt_eng is offline