Originally Posted by alex_b

Yes, essentially because you booked online you avoid the phone booking fee and because you're changing the booking with 24hrs you avoid any phone fees. If someone is being difficult, hangup and try again.

As for hitting all of the stops, you'll need to have an open jaw and a stopover. The *A route map is playing up as it says there is a route CTS-OKA but not the other way round and I see reports of KMQ-CTS but can't find it!

You could try something like:
USA-TYO-KMQ (you'll need to cross Tokyo NRT-HND so perhaps stay overnight as <24hrs doesn't count as a stop). KMQ counts as your destination and open jaw
Make your own arrangements KMQ-CTS (fly or train but this is a long trip)
CTS-OKA (this is your stopover)
OKA-NRT-USA

To book this online try and book USA-KMQ and OKA-USA using multi city and then phone to fix.