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Mar 9, 2013, 11:45 am

#2

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Join Date: Oct 2010

Location: USA

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Quote:

Originally Posted by SoraAoi

DL is canceling all morning flights to ATL from SAN effective March 13. 6:55 and 8 am are gone. Lost my connections to Europe next Saturday, and teh only thing they could do is to put us on the LAX-ATL flight (or overnight in ATL, or go SAN-MSP-DTW-Europe). No compensation ($280 car service to LAX and $100 from SAN instead of the $50 parking), less convenient seats, etc. The DM agent I spoke to was very nice, checked all systems and spoke to operations and confirmed that it was not a system glitch.

Canceling all morning flights to ATL is unfathomable -- these are the heaviest traveled routes, and now there is no way to connect to Europe at all without o/n or flying out of LAX. Handling the SNAFU with the existing reservations - even worse. Very disappointing. "Honesty and integrity" and "taking care of our most loyal flyers"? Hardly.

Same story different city! Tulsa and OKC same story. The morning flights to DTW remain from Tulsa but not the morning flights to ATL. And not just the morning flights. ExpertFlyer is the best resource at the moment as the Medallion Line is unaware of the issues. The bookings remain but not the flights.

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