Is there a time period before QF will accept missing points claims? I am attempting to get points from a US domestic flight in mid February and the consistent web response is "We are unable to action your request at this time. Try again later."
I received this same message for weeks, and it turned out that Qantas had marked the flight as claimed on another FF program.
They couldn't tell me which program - was it AA? BA? "Sorry, we don't know". Was booked in a fare class that didn't earn miles on the other programs, so looking on the AA/BA web sites didn't help.
I never gave my AA/BA numbers at any time for the entire itinerary (had BP with no FF # on it), but had recently claimed AA miles for a totally unrelated QF itinerary months earlier. So my only theory is human error.