Since the birth of my daughter almost 5 years ago, we started flying International a few times a year on Singapore Airlines (before becoming a parent, it was once to twice a year). On ground, during check-in (primarily in First Class, from LAX, especially), I've been offered a chair whilst waiting for my boarding pass (had my daughter on the ergo - we started flying when she was 9 weeks old). We'd been personally escorted to the front of the lane to pass through TSA (maybe because we were flying in First). SQ agents have personally accompanied my stroller and car seat to the container and made sure they were loaded carefully.
On-board, the FAs automatically provided bags containing wet wipes, bottle, diapers, soft toys and on every flight, baby blankets by Givenchy. I'd to decline them each time (we did use the blanket), saying I'd everything I needed in my diaper bag. They would come by a lot, asking if I needed them to take my daughter whilst I rested/ate - these were primarily out of LAX (for the special ground service). On board, the FAs took turn to check on me and played with my little one. I started getting her own seat when she was 17 months old. Whenever my daughter woke up and I was still resting, the FAs would come by and played with her, without waking me up. She received bags of toys/games...)Granted, we were in First Class, but I can say that SQ's First Class service on board is the best, from my personal experience (having also tried CX a few times, both in First and Business - basically luck of the draw) and once on UA (which was horrifying on board - never again) and twice on ANA (great service on board). My almost 5 yr old loves flying with SQ too. Our experience in Suites were fantastic! Special treatments? I guess so. And I loved it and was, and still am, very grateful for that. Service out of SIN - excellent too, especially SQ's lounge!
Hope this helps. Sorry for this being a little lengthy. I've tried to make it as brief as possible.
Last edited by harvardalumna; Mar 8, 2013 at 9:42 pm