Curious, has anyone had a itinerary that had a premier agent have to transfer it to her supervisor who then had to transfer you to web support who then had to transfer you to his supervisor?
Damn, just trying to book a RT with one stopover and one open jaw
ZRH-TUS (stopover)
TUS-OGG(destination)
HNL-ZRH (return open jaw)
First problem was premier desk not showing HA availability on HNL-OGG leg to destination, though she can see it on ua.com???
Escalated to supervisor, she can’t get it, so off to web support I go.
Web support agent tells me I’m trying to book 3 one-ways. I calmly explain I’m doing a RT with one stopover and one OJ. He tells me this is not permitted with a one-way (now banging my head on keyboard).
Off to web support supervisor we go.
Web sup comes on, understands what I’m doing but tells me my GF LHR-IAH saver is gone now….
One hour and 26 minutes I’m still on phone….