Originally Posted by
demkr
That capacity discipline he loves so much is what's causing people who used to fly 100,000 miles a year to stop because they are never getting upgraded anymore.
Defecting HVFs lead to less traffic and lower PRASM, which leads to contracting capacity, which accelerates HVF defections. Lather, rinse, repeat.
Only in Smisek's world could shrinkage and punitive action toward loyalists be seen as a success strategy.