Originally Posted by
emma69
Right now, either your luggage tag is printed at the desk, attached by the agent, and the bag put behind them on to the belt, or the bag tag is printed at the kiosk, where the agents are monitoring them being put on to bags, and you are then sent into the bag drop line.
Where did I say that this process has to change? What I am after is for the reclaim stub/check to be available in airlines' mobile apps akin to how boarding passes are already.