Hotel switching packages/rate rules after you book?
Booked a room on December 29 for a stay in Kaua'i in August.
Courtyard Kauai Jeep Adventure Package, includes 100 USD food and beverage credit per stay, wireless internet, based upon availability, rental car, see Rate Rules
Just went to check it online to remind my husband of the rate and the reservation details have changed (rate has stayed the same)
Stay and Play at the Courtyard Kauai, includes breakfast for 2 guests daily, wireless Internet, choice of 30 min massage, based upon availability, see Rate Rules
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I didn't change it. Thoughts on whether they can do this? I have the original email.
Our rate is $243 a night for a larger oceanfront room with a balcony with either package.
In the long run, do you think I should screenshot the new package (I actually already did) and try to keep this new package? Is it now a better deal? We wanted the rental car but knew they could play the availability card.