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Thread: problem with Delta one-way ticket: 12.5K on search page but 25K on confirmation page
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Old Mar 7, 2013, 9:28 pm
  #6  
dingalpha
 
Join Date: Jul 2011
Posts: 205
Originally Posted by orbitmic
Why don't you call FB? Either it is a problem of availability (availability does not always update correctly so you may well see it as available for 12.5k while in fact there is no availability in that bucket but only in flex awards) or it is a system glitch. The FB people will be able to confirm exactly which it is.
At that time, AF customer service was closed. I ended up calling their line in Asia and got the 12.5K price. The agent also waived the ticket fee.
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