Originally Posted by
grozzy
I'm a little confused as to what your actual idea is. You will always need something physically attached to your baggage to identify it. If you want to go paperless I believe that RFID tags are the future. Qantas has had them a few years on domestic routes and they work well. But paper tags still need to be available for infrequent flyers. If the airline industry could agree on a standard, RFID could become more widespread.
Apologies for the confusion. Yes, the paper baggage tag would still be attached. What I am after is for the electronic equivalent of the reclaim stub that is given to the passenger when he/she drops off the bags to be available in airline's mobile app in the same manner as a boarding pass already is. Doing so would need an overhaul of the industry towards a new standard in the manner that widespread adoption of RFID would.
I appreciate that some passengers still insist on having a paper boarding pass, to which the reclaim stub is affixed, even when they do use the app for frequent flyers to check-in, check flights status, etc. Much the same, some people don't have apps on their phone, are not frequent flyers and just want a boarding pass. There will always be this category of people. However, airlines should heed feedback from people who do use the latest and greatest technology and fly with them a lot. It's this kind of people who help drive innovation and provide ideas for improvement. Incorporating just the boarding pass into a mobile app, but leaving baggage part behind, seems like a job half done. A shortcoming of thinking, if you will.