Interesting read and an all too well known gripe from RM. What he is REALLY saying is "If you want to keep AC alive, Canadian Govt. has to come up with more subsidy, customers have to stop complaining and everybody has to believe implicitly that RM is the true saviour of the airline industry in Canada.". He's, also, implying that if these are not forthcoming he'll change the name of AC to WJ2 and provide worse service. Not an unexpected response given that he got AC handed to him on a plate and expected everything will remain the same for years to come and he'll not need to have VISION. A truly sorry state of affairs when the CEO of a supposedly world class airline says that survival depends on copying and not innovation. Maybe RM should start listening to its customers and not to WJ.