FlyerTalk Forums - View Single Post - American Express (USA) online shopping portal gone? (fka Bonus Points Mall)
Old Mar 6, 2013 | 5:38 pm
  #213  
karlmitchell
 
Join Date: Nov 2011
Location: Pasadena, CA
Posts: 182
Originally Posted by highops
I wanted a better excuse than "I only spent enough to get the bonus" when I called to cancel my PRG today.

I blamed the mall and mentioned Chase. It sounded like I am not the only one by the reaction of the representative.
Well, I renewed thanks to a fairly generous retention offer. I'm going to see out the year and get my 15k bonus again as a result. Unless a mall replacement comes up before my renewal next year, I'll certainly be pushing for another retention bonus or cancelling. They really need to come up with something, or else Chase are going to take a lot of their business!

-Karl
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