Originally Posted by
hamallu
Ditto on that mate, I paid for those
two rooms and it doesn't matter who occupies them as long as they are under my name in the booking and paid for solely by me.
I agree - this is ridiculous. I received credit for two rooms booked at the Pullman St. Pancras back in December. The other room was occupied by a friend.
If this new policy stands, I will also have to take a lot of my business elsewhere.