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Old Mar 6, 2013 | 9:43 am
  #6  
origin
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: UK
Posts: 10,709
When the phone person doesnt know what to do, you redial and try for the next one.

Its cost cutting these days. One day a company will udnerstand that all people want is a call person to understand what the options are, in a language we all understand. One day!
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