Here is what I was told:


FOR PASSENGERS IN TRANSIT TO CONNECT WITH MH INTERNATIONAL FLIGHTS to all destinations STPC ( Overnight Complimentary Stopover is offered at KUL in each direction if there is no scheduled connecting service within 6 hours for travel beyond Malaysia / Singapore / Brunei. STPC does not apply if sub class is not available on connecting flight, if connecting flight is fully booked or if a through connection / earlier connection is available on alternate days at KUL. Complimentary accommodation must be prebooked no later than 48 hours prior to departure by calling MH – 0800 777 747. If an STPC request is being made more than 10 days before departure, an email can be sent to [email protected]. STPC includes return transfers & accommodation for a maximum of 24 hours. Due to time constraints, STPC may not be requested within 48 hours of departure unless the voucher is collected from Malaysia Airlines Ticket Office
excluding Saturday/Sunday/ Public Holidays.