Originally Posted by Keyser

a couple of weeks ago i sent in a partner redemption form trying to use some jp miles for an upcoming trip....i received the following automated reply from jet:



since then they sent me the same mail 6 more times....after that i received one mail a couple of days ago letting me know that only one of my requested 4 sectors is available but sent me no further information on how many taxes or miles would be required....when i replied asking for the details i got the same automated response 5 more times over the last couple of days....so for one request i have now received the same automated response 12 times....12 frigging times....

this used to be the one area where jet was quite competent....i guess its no longer the case now....